• 12^th month FREE when you purchase 11 consecutive monthly transit passes.
• Card mailed directly to your home and activated on the first day of the month of your enrollment.
• Monthly passes automatically renewed via payments debited from your bank account or charged to your credit card.
• Enrollment automatically renewed every year.
• Option to cancel your enrollment at any time or choose a different fare for the coming month as long as you provide advance notice.
• Guaranteed replacement of your OPUS card in the event of loss, damage or theft (replacement fees may apply).
• Discounts from Communauto.

Enrollment in the OPUS+ program must occur by the 10th of the month prior to the start date of the first monthly pass. For example, to activate your monthly pass for September, you must sign up by August 10. That gives us enough time to process the payment for your monthly pass. Your pass will be activated on the first day of the month following your enrollment.

If you purchase 11 consecutive monthly passes, you get the 12th month free, provided you are still enrolled in the program.

To sign up, submit your application by mail or visit the exo website.

Sign up on the exo website

Your new OPUS card doesn’t come with any tickets or passes. It’s up to you to load the fares you need.

When loading your card, always check available fare types and make sure you choose the right one to add to your OPUS card. For example, Bus fares aren’t valid on the train or metro. Similarly, All Modes A fares aren’t valid on buses or the metro in Laval. Learn more about zones and fares.

Once you’ve loaded a fare on your OPUS card, simply tap your card on the card reader as you enter a metro station or board a bus. When taking the train, always keep your OPUS card handy in case a fare inspector asks for proof of payment.

There are several ways to check the status of the fares on your OPUS card:

• Through the Chrono app.
• At a point of sale or metropolitan ticket office.
• On the card reader when you tap your card.
• By phone when you call our Customer Contact Centre at 450-688-6520.
• At a fare vending machine.

If you lose a registered OPUS card, simply go to a metropolitan ticket office to get a new one and have any remaining fares transferred to the new card. Your old card will be cancelled, and no one will be able to use it. Charges apply.

If you lose an unregistered OPUS card, you won’t be covered by the OPUS replacement guarantee in case of loss, damage or theft. That means you’ll have to buy a new OPUS card and pay for new fares.

Go to a metropolitan ticket office to have it checked and replaced as needed.

Defective cards are replaced free of charge. However, if your card looks like it was damaged and stopped working due to misuse, you will be charged for the new one.

If the card is an unregistered regular OPUS card without photo ID and it can’t be read, you’ll need to show proof of purchase to recover any remaining fares.

The card costs $6, and the fee is non-refundable.

You can get an OPUS card at any point of sale, metropolitan ticket office or fare vending machine.

Regular OPUS cards (without photo ID) must be renewed every four years. There are several ways to check your card’s expiry date using the number on the back of the card:

• Online
• By phone at 450-688-6520
• At a metropolitan ticket office
• At a fare vending machine

Remember to buy a new OPUS card before your old card expires so you can load new fares. The card will cost you $6. Once your regular OPUS card (without photo ID) expires, it will no longer be valid or functional. You have six months from the expiry date to recover any remaining fares and transfer them to your new card. To do so, go to a metropolitan ticket office or mail the card to our Customer Contact Centre.

If you have remaining fares on your expired card, you can recover them under certain conditions. Simply bring your expired OPUS card to a metropolitan ticket office.

• Unused single tickets can be loaded on an Occasionnelle chip card or a new OPUS card, which can be purchased for $6.
• Valid monthly passes can be transferred to a new OPUS card, which can be purchased for $6.

If the expired card is damaged or unreadable, remaining fares can be recovered only if the card was registered.

Refunds are available in certain cases and under certain conditions only. Go to a metropolitan ticket office and show your OPUS card and the original receipt for the fares you want refunded. The rules governing refunds and exchanges are set by the Autorité régionale de transport métropolitain (ARTM):

Politique relative aux remboursements et aux échanges de titres de transport de l’Autorité régionale de transport métropolitain (ARTM) (French only)